The benefits of business broadband

Nathaniel Dalby • 21 Sep 2018

With this guide, we’ll take you through why you should consider getting your business online with business broadband.

No matter what sort of business you run in 2018, the odds are likely that you’ll need a strong broadband connection. Whether it’s a large or small business, specialised broadband can be an important tool in saving money and improving productivity. Whatever your business does, there are a number of benefits to using business broadband.

Faster speeds

Business broadband can often offer faster speeds for those who businesses require it. With standard broadband, the majority of users will only be interested in download speeds, but business owners may also be concerned with upload speeds, which are vital if you’re hosting a website. Faster broadband is also essential if you have a number of employees using it at once.

If your business uploads files, syncs online data, holds video conferences, download and upload speed is something you should be prioritising. 

Better customer support

When your business relies on internet and phone line access, any outages can be extremely harmful. That’s why many business broadband providers have improved customers services that give priority to business customers, allowing you to get any problems fixed quicker than if you had a standard broadband package.

This sort of service can be crucial for a business and you’ll find that the big hitters such as BT, TalkTalk and Virgin Media all have strong customer service options.

Static IP address

If you have broadband at home, you more than likely have what’s known as a dynamic IP address. What this means is that the IP address changes every time you connect your router, which helps with security and allows you to move your router from one building to another if you’re moving house. 

With business broadband, you can get a static IP address, meaning it’ll stay the same no matter what you do. If your business relies on running a website (which is very likely) or hosting a VPN, this is essential. Static IPs also allow you to access the data on your desktop PC remotely, which could be important if you’re travelling or setting up meetings. 

Internet security included

The majority of business broadband packages now include an online security programme as part of the bundle. Online security is even more essential when running a business, as there may be significant amounts of money or personal data involved. 

Online security software protects your data from malware, phishing scams and hacking, giving you peace of mind in the same way as it would at home. Business broadband often offers specialised online security, meaning you’ll get a more powerful or targetted programme than your standard home security. 

Business phone services

Business broadband packages very often come bundled with phone services, much like home broadband. For businesses that make a lot of calls or deal over the phone, a dedicated line is essential, with business broadband able to get you a good rate. 

If you’re working from home, you may want to separate your business line from your home line, as you don’t necessarily want potential customers or clients to have your home phone number. It may also be important that the number is an easily remembered one so that you can be easily contacted. Business broadband can handle both of these needs, making it an ideal option for those who need both reliable broadband and phone.